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| Copyright 2008 ORF Enterprises, Inc. - All Rights Reserved |
We're Easy to Deal With
We take great pride in our customer service. We want you to be our customer for a long time. Here are the policies which guide our transactions:
100% Satisfaction Guarantee
Returns are easy. Within 30 days of receipt of your shipment (including gifts), you may return any of your items, for any reason, for a full refund.
We will even refund the shipping cost if the return is a result of our error. Please note that we can process returns and refunds only for items purchased directly from MilitaryScrapbooks.com.
Contact us for more information.
Swift Shipping
Orders placed before 3:00pm Eastern Standard Time Monday - Friday will be processed immediately, otherwise they will be processed the next business day. Shipping within the Continental United States usually takes 3 to 5 business days.
Time Sensitive Orders
In some rare circumstances, products may be back ordered. While we make every attempt to notify customers of this, if delivery by a particular date is essential, we suggest you email us at
order@militaryscrapbooks.com
or call us at
1-419-283-7107.
International Shipping
Please contact us for information regarding the additional charges.
Privacy Policies
Personal Information
Is Kept Private
MilitaryScrapbooks.com and ORF Enterprises, Inc. keep your confidential information strictly confidential. Visitors at our web site will need to provide their full name, e-mail address, mailing address, day or home phone number, and credit card information only when placing an order. We will retain this information for our records and use only. We will not sell, trade, rent, or give away your confidential information. You may be removed from our database at any time by emailing us your request.
Secure Server Protects
Credit Card Numbers
We offer the additional protection of a secure server for placing your on-line order. Your credit card information is encrypted into the MilitaryScrapbooks.com database.
Cookies Contain No Personally Identifiable Information
Our shopping cart software will place a cookie on your hard drive. The cookie only contains the contents of your shopping cart as you travel through our web site. This cookie allows you to retain your shopping cart contents while you visit other sites and then return to the ORF Enterprises Inc. web site. The cookie contains no personally identifiable information.